Service Catalogue

Classroom Technology Support – On Demand

General AV classroom support to Faculty of Medicine presenters

Service Category

Academic IT Services, Facilities, Hardware + Software, Help, Training + Support

Audience

Faculty

Classroom Technology Training

We provide training on the operation of classroom technologies available to Faculty of Medicine lecturers.

Service Category

Academic IT Services, Hardware + Software, Help, Training + Support, Facilities

Audience

Faculty

Provides users with a convenient way to purchase computer hardware (desktops, laptops, mobile devices, etc.), by leveraging the Tier 1 vendors and purchase agreements negotiated at the University level. For the purchase of computer software that does not accompany a hardware purchase, see Computer Software Purchasing.

Service Category

Hardware + Software

Audience

Faculty, Staff

Computer Lab Booking

Discovery Commons has a computer lab equipped with laptops and internet access. The lab can be booked by Staff and Faculty for classes, special seminars, exams and tests.

Service Category

Academic IT Services, Facilities

Audience

Faculty, Staff, Students (via departmental contact)

Computer Software Purchasing (LSO)

The purchasing of licensed software at the University of Toronto is through the Licensed Software Office (the LSO) at the Information Commons.

Service Category

Hardware + Software

Audience

Student, Faculty, Staff

Computing Technology Support – Annual

This service involves the provision of scheduled computing technology (hardware and software) support for the entire department / program during a defined period of time (minimum 1-year period).

Service Category

Hardware + Software, Help, Training + Support, Networking + Wireless

Audience

Faculty, Staff

Computing Technology Support – On Demand

Provide users and department with on-demand support for computers and devices which are the property of Faculty of Medicine, and basic connectivity and network troubleshooting.

Service Category

Hardware + Software, Help, Training + Support, Networking + Wireless

Audience

Staff, Faculty

Data Backup for Servers (UTORecover)

Professionally-managed backup solution provided by Information Technology Services (ITS). Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.

Service Category

Hardware + Software, Access, Passwords + Security, Administrative Applications

Audience

Faculty, Staff

E-Module Production

Using the software Articulate Storyline, Discovery Commons can create interactive learner modules that can be placed on your website, Quercus, or Elentra for learner access.

Service Category

Multimedia Production

Audience

Faculty, Staff, Students (via departmental contact)

eLearning Module Hosting

Hosting of eLearning modules (such as those produced in Articulate Storyline) on our dedicated server.

Service Category

Academic IT Services, Access, Passwords + Security, Communication + Collaboration, Hardware + Software, Multimedia Production

Audience

Faculty, Staff

Service Catalogue

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