Med IT On-Site Services FAQs

Q: Can I photocopy/scan/fax here? How?

No, we don’t provide photocopying or fax services.

Q: Can I print here?

No. Printers, scanners, and photocopiers are available at the Gerstein Science Information Centre.

Q: Do you provide AV support the classrooms?

We provide AV set-up support in the DC classrooms, and for MD Program curriculum events in any of the classrooms in MSB. For other events, classroom technology support can be requested from Learning Space Management. Their website is:

Q: How do I book a meeting room/computer lab?

Just contact MedIT with the details about your request, and the Service Desk staff will do their best to fulfill it. The type of information usually required includes:

  • The name or title of the event
  • Date(s) and time(s)
  • Number of participants
  • Audio-visual requirements
  • Type of session (meeting, class, webconference)

Q: Is the MedIT open after 5pm for students?

The MedIT foyer (MSB 3172) is currently closed due to the pandemic. When we are able to open again, the foyer will be available to students 24/7 with their building access swipe card.

Q: What kind of paper scanning, information processing do you do?

We do exam processing on Scantron (“bubble sheet”) and custom-designed forms, and evaluation processing usually on custom-designed forms. The information processing can be designed to suit your requirements. It would be best if you would come by to see the range of options available.

Q: What teaching tools or technological activities are currently available for Faculty to use in an "flipped" classroom teaching model?

MedIT has a number of instructional technologies available such as software capture, web collaboration and presentation publishing programs. The department also has a multi-camera recording studio used to record lectures, interviews, and teaching scenarios. Our knowledgeable staff can work with you to create effective professional course material.

Q: What is your turn around time for scoring tests/exams?

Processing time for test scores is 2-3 business days.