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Providing IT support for Temerty Medicine

Microsoft 365 service disruption – Thursday, November 12, 2026

Since about 11:15 a.m. today, some users have been unable to connect to Microsoft 365 services, or are finding them slow. Affected services include Outlook/email, Microsoft Teams, SharePoint and Microsoft 365 Copilot. Pages may load slowly, load only partly or show connection errors.

This is a global Microsoft outage affecting organizations around the world. It is not a problem with your computer or account. Microsoft is working to restore service but has not yet given an estimated time for a fix.

What you can do:
• No need to reset your password, reinstall Office or submit a ticket. These steps won't help.
• Save your work often. If you are editing a file in SharePoint or OneDrive, keep a local copy until service is stable.
• Email sent during the outage may be delayed. If a message is time-sensitive, follow up once service returns.

For the latest updates, check the U of T System Status page: systemstatus.utoronto.ca

We'll share an update when service is restored. Thank you for your patience.

MedIT M365 team

See The Landmark Project website for information.

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Before MedIT came into being, media production at the Temerty Medicine was undertaken by Instructional Media Services (IMS). It was a prolific and professional production house that operated from about 1967 to 2007. Check out these public service announcements from 1975, shot at and in the vicinity of U of T.

Since 2007, MedIT (formerly Discovery Commons) has been providing a wide range of information technology (IT) services to the learners, faculty members, and staff of the Temerty Faculty of Medicine, and this site has been created to help you navigate the multi-faceted realm of IT. Use the buttons above to submit a General Request or to find Specific Request Forms, or to search our Service Catalog. Check out the FAQs and other content from the menu at the top for answers to many common questions.