Forgotten UTORid password

Existing UTORid passwords cannot be retrieved and therefore have to be changed. If you have an idea of what your password might be, go to the UTORid password verification page.

If you forgot your password, and have not registered for the password reset tool, you must contact your Business Officer (or delegate) to request that your password reset be setup on your behalf. A list of Business Officers is listed at the bottom of this page.

If you are a Business Officer (or delegate), you can request a password reset for someone in your department. To do so you must verify their identity, and then email MedITwith your contact information and the following information on the account you are requesting be reset:

• First Name
• Last Name
• UTORid
• Alternative contact for password reset tool (this can be either an email they have access to, or a phone number with SMS/text messaging capability)

Once this information has been received, MedIT will do the following:

• Set up / register the password reset tool for the account
• Initiate a password reset

This will result in the user receiving a password reset message to the alternative email or SMS number provided, allowing them to reset their password.